Goodbye Sky
02/07/25 08:17 Filed in: TV
Been with Sky for over twenty years. Twenty!! Finally I have decided to leave. I’d made that decision several times before, but ended up staying each time after they persuaded me with a massive drop in prices. This time I thought it was unlikely they’d be able to persuade me —unless they offered me something ridiculously out of this world.
In the end they of course offered to drop the costs (by about a third). But the prices have been so elevated lately it still seemed too much (based on bundle prices I’ve seen for other companies, like Virgin—oh and what Sky do for new customers). In any case I’ve lost my faith in them: anyone who can drop the price by a half or a third each time you tell them you’re 'minded to leave' shouldn’t be supported so much. It’s like they say ‘We see you’ve been loyally with us for a long time, so we can now offer you a discount.’ As we’ve been royally screwing you for the last few years (and were happy to continue doing that—until you rang up today).
Of course to complicate matters the TV service cancellation is a 31 day notice, whilst the Broadband will be cancelled after 14 days. Just to make it messier, hey?
They first told me I'd have to send the boxes (Sky TV box and Broadband Router) within a finite time (they'd send me the boxes for that). Then after looking at the age of them they changed their mind and said I could 'keep them'—which I guess means put in the bin.
Haven’t lined up my replacement services yet. I’ll sort that out next week. There's only Sky Atlantic I'll miss. But not that much to be fair.
In the end they of course offered to drop the costs (by about a third). But the prices have been so elevated lately it still seemed too much (based on bundle prices I’ve seen for other companies, like Virgin—oh and what Sky do for new customers). In any case I’ve lost my faith in them: anyone who can drop the price by a half or a third each time you tell them you’re 'minded to leave' shouldn’t be supported so much. It’s like they say ‘We see you’ve been loyally with us for a long time, so we can now offer you a discount.’ As we’ve been royally screwing you for the last few years (and were happy to continue doing that—until you rang up today).
Of course to complicate matters the TV service cancellation is a 31 day notice, whilst the Broadband will be cancelled after 14 days. Just to make it messier, hey?
They first told me I'd have to send the boxes (Sky TV box and Broadband Router) within a finite time (they'd send me the boxes for that). Then after looking at the age of them they changed their mind and said I could 'keep them'—which I guess means put in the bin.
Haven’t lined up my replacement services yet. I’ll sort that out next week. There's only Sky Atlantic I'll miss. But not that much to be fair.
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